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Moving Terms Glossary
[ A | B
| C | D | E |
F | G | H |
I | L | M |
N | O | P |
R | S | T |
U | V | W ]
A
Access - Space at and around the property for removal vehicles, and
whether lifts are available for apartments. This is usually assessed by the
consultant to ascertain any difficulties the vehicle may encounter.
Agent - A person or company appointed by your mover to act on their
behalf, or a member of a Van Line.
Air Ride Suspension - Feature on a removal vehicle, to aid smoother transit.
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B
Blanket Wrapping - Method of packing furniture to prevent damage in
transit
Bonded Warehouse - Warehouse that meets with local Customs
specifications, allows the storage of items that have not yet gained customs
cleared status.
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C
Cartons - Boxes for packing smaller items, some are specifically designed
for certain types of items e.g. Books, Clothing on hangers.
Chargeable Weight - The weight used by an airline to determine the air
freight charge.
Consultant - Person who will call at your property, discuss your
particular move requirements, usually making a note of items to be moved,
provide information about their company and a removal quotation.
Container - Steel container used for shipping your belongings overseas,
can be used for sea, road or rail shipments
Container Storage - Large wooden containers, your belongings are loaded
into them, sealed and then the container is stacked away
Containerized Vehicle - Specialist removal vehicle which is designed to
carry storage container, your belongings can therefore be loaded or unloaded at
your residence.
Conventional Storage - Your belongings are stacked on the floor in an
allocated space and usually covered with sheeting.
Custom Approved Warehouse - Warehouse that meets with local Customs
specifications, allows the storage of items that have not yet gained customs
cleared status
Corporate Account - When your employer is responsible for the removal
charges.
Cost per cubic meter - A rate given on the estimated space your
belongings will fill on a truck / container. Note, ensure you are happy with the
estimated volume, ask the mover for a list of the items the rate is based on.
Cost per 100 lbs - A rate given on the estimated weight of your
belongings. Note, ensure you are happy with the estimated weight, ask the mover
for a list of the items the rate is based on and a Weight Ticket, confirming the
actual weight at the time of the move.
Cost per cubic feet - A rate given on the estimated space your belongings
will fill on a truck / container. Note, ensure you are happy with the estimated
volume, ask the mover for a list of the items the rate is based on.
Cost per hour - A rate given per hour based on the number of men and size
of truck, you will be charged on the time taken to carry out the move.
Crate - A wooden crate made specifically to carry a high value / delicate
item e.g., Large Mirror or a wooden case made specifically to fit several items
in for long distance or international moves.
Customs Clearance - Regulations and procedures covering the entry of
goods into accounts
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D
Declared Value - Value you the owner declare your goods to be for the
purpose of insurance. This will form the basis of your insurance cover and it is
important that it reflects the value of your belongings, it could be the full
replacement value or the second-hand (Indemnity) value dependant on the type of
cover you are arranging.
Dedicated truck / container - A truck or container carrying your
belongings exclusively, with move dates specified by you and agreed by the
mover.
Destination Agent - Agent responsible for arranging customs clearance and
delivery of your shipment.
Domestic - Move within same country, state, county.
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E
Excess - The amount that will be deducted from any insurance settlement,
may be a per item excess or per total claim.
Exclusions - Items or cause of damage specifically excluded from the
policy. For example money, jeweler, mechanical derangement, check the insurance
information provided by your mover.
Export Wrapping - Method of packing household and personal effects for
transportation overseas.
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F
Ferry Vehicle - Small vehicle used when access at residence is
restricted, the ferry vehicle goes between the house and large removal truck
with your possessions
Fire Insurance Cover - Specifically to cover the risk of fire, sometimes
this risk is included within a policy, other instances it is specified
separately
Fixed price quote - A rate given based on all the information supplied by
you to the mover, this is the price charged as long as the information supplied
is accurate.
Foam Molding - Foam molded to the shape of specific items, usually very
high value and delicate items.
Full Cover - Detailed insurance cover, usually includes loss, theft, fire
and breakage, (breakage maybe restricted to items packed by your professional
mover). May carry excess or deductible, maximum limits on total value or certain
types of items, pairs and set clause, mechanical derangement clause and specific
exclusions, for example money, stamp collection and jewelery. Always read
details carefully.
Full Container Load - A container carrying your belongings exclusively,
with specified move dates as agreed with your mover.
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G
Groupage - Your belongings use part of the space in the container, the
costs are shared and this method of transport usually results in a saving
although transit times are usually longer.
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H
Home Packing - An option when you choose to carry out your own packing.
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I
Indemnity Cover - The value of your items allowing for depreciation and
ware, the second-hand value.
Inland Move - Move within same country, state, county
Intrastate Move - Move within same state
Insurance - To cover your belongings whilst in transit or storage - see
Insurance section for further details.
Insurance Certificate - A certificate is sometimes given to you or held
on your file by your mover. It is in accordance with the details you provide on
the Insurance Proposal Form and confirms insurance has been arranged on your
behalf.
Insurance Proposal Form - Usually a condition of arranging insurance.
When completing the appropriate form consider that it maybe used in the event of
a claim, ensure that you complete it comprehensively, any items you do not show
will be considered not insured. Make sure you specify items of high value or of
a special nature, you may produce your own valued listing and attach it to the
proposal form, ensure that you sign the form and your own listing.
Inventory - A list of the your belongings to be moved or a list of your
belongings in transit or storage.
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L
Local Move - Move within same country, state, county
Lump sum - A rate given based on the information supplied by you to the
mover, this is the price charged as long as the information supplied is
accurate.
L.T.S. - Long Term Storage.
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M
Maid Service - Staff to put items into cupboards such as clothing,
bedding, kitchen equipment.
Marine Insurance - Insurance specifically to cover your belongings whilst
in transit over long distances and or across water by vehicle, ship or aircraft.
The policy will cover specific marine risks, ensure that you are aware of the
nature of the cover and it's inclusions and exclusions.
Materials - Various items with which your belongings are packed for safe
transit e.g., cartons, crates, bubble wrap and removal blankets.
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N
National Move - Move within same country, usually long distance.
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O
Owner packing - You choose to pack your belongings yourself, either into
cartons supplied by the mover or into your own boxes.
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P
Packing List - Numbered listing of your belongings, with general
description and the condition of items prior to storage, used for checking that
all items placed in store are accounted for at the time of delivery. You will be
asked to sign the form at the time of collection and delivery in agreement with
the details, noting any exceptions. This form maybe used in the processing of an
insurance claim.
Part Load - Your belongings take up part of the space on a truck or in a
container, the cost is therefore shared and usually results in a saving,
suitable for small moves. Note transit times are usually longer and you must
have some flexibility on your move dates.
Pantechnican - Specialist removal vehicle
Pre-Delivery of Cartons - Cartons delivered to your home by the mover in
advance of the pick-up date for owner packing.
Pre-Packing - Packing staff and materials arrive before the actual move date
to pack and prepare your belongings for moving.
Private Move - The person who is moving is responsible for paying the move
charges
Professional packing - Packing staff and materials supplied by your mover to
carry out packing of your belongings.
Protective Pads - Method of packing furniture to prevent damage in
transit.
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R
Relocation Consultant - To provide advise / information source on aspects
of home relocation, not usually removal specialist.
Replacement - Insurance that provides replacement of the item damaged
beyond economical repair or lost. Ensure that if you are required to provide a
valued inventory, the values declared are the replacement value.
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S
S.I.T - Short Term Storage
Shuttle Vehicle - Small vehicle used when access at residence is
restricted, the shuttle vehicle goes between the house and large removal truck
with your belongings.
Special Load - A truck or container carrying your belongings exclusively,
with move dates specified by you and agreed by the mover.
Storage Extension Insurance - The extension of an original removal insurance
policy to cover a period of storage, for more information see Insurance Section.
Storage Modules - Large wooden container, your belongings are loaded into
them, sealed and then the container is stacked away
Storage Vaults - Large wooden container, your belongings are loaded into
them, sealed and then the container is stacked away
Storage Extension Cover - In the event that your consignment is placed
into storage you may need to extend an original insurance policy (Marine Policy
usually), to cover for this period. There is usually an additional premium and
you may need to give your insurance provider / mover written instructions to do
this. It is likely that it will be for a specified period and therefore you may
need to make further extensions. It is in your best interest to extend an
original policy in order that the cover is continuous and therefore with one
insurer.
Sub-Contractor - A company appointed by your mover to carry out packing,
loading, collection or delivery services on your movers behalf.
Surveyor - A person who will call at your property, discuss your particular
move requirements, usually making a note of items to be moved, provide
information about their company and a removal quotation.
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T
Third Party Services - Some movers offer to arrange / co-ordinate
additional professional services e.g. Plumbers, House Cleaners, Waterbed
dismantling/assembling, carpenters, maid service.
Total Loss - Insurance for your belongings on the restricted basis of
total loss only, this is very limited cover and you should check the details
carefully
Transit Insurance - Insurance for your belongings whilst they are in
transit, the cover provided maybe Indemnity or New for Old/Replacement, check
the details of the cover you are offered
Transit Time - The time indicated between collection and delivery of your
belongings.
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U
Under Insured - When the declared value of an item is less than the cost
of replacement, insurance compensation will be restricted to the value declared
as a maximum level of compensation
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V
Van Line - Group of independent moving companies who co-operate together
to provide moving services throughout a specified country e.g., U.S.A.
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W
Warehouse Handling - The physical unloading / loading at a warehouse,
this can be carried out by forklift truck of by manpower
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