We are looking for an energized, talented, whatever-it-takes manager with a sense of team, who wants to be part of a unique, challenging and exciting opportunity. The successful candidate will demonstrate detailed technical and managerial proficiency and a general working knowledge in all related information technology functions within the organization. If you are inspired by innovation, motivated by high-performance, and have a track record of excellence we want you on our team.

This position is responsible for managing and directing staff accountable for all enterprise technology systems, including hardware, servers and networks. The key focus in this role is Infrastructure Management and Service Management expertise to deliver IT services to the level of quality required in the current and future SLAs.

Primary Goals:

• Develops and builds an exceptional team by providing leadership and direction to team members, recruiting resources. Translates high-level organizational goals to staff work goals. Evaluates personnel ongoing and as a part of yearly review process to ensure the efficient operation of the department.
  
• Ensure that employees feel part of a team environment and take steps to ensure high team morale/cohesiveness is maintained. Mentor team members on process development, technical design and architecture guidelines and value to business.
  
• Provide long-term strategic planning to ensure platform performance, scalability, capacity, and security is aligned with current and future business needs. Ability to efficiently perform tactical planning for projects and maintenance activities.
  
• Analyze, assess and recommend new or emerging technologies for the present and future business needs. Evaluate the needs of departments and establish priorities for budgets, which include hardware/software resources.
  
• Regularly review operational processes for efficiency, effectiveness and compliance with the purpose to instigating a continuous process of improvement within all technical operational areas.
  
• Manage the administration, builds, deployment, maintenance, support and upgrade of servers, desktop PCs, networks, hardware, software, operating systems, etc.
  
• Responsible for migrations and change control for the enterprise environment.
  
• Develop, publish and evaluate performance metrics for IT services, recommending changes and improvements as appropriate. Monitor and report status for all reported problems.
  
• Assist staff in diagnosing and solving computer equipment and software problems.
  
• Oversee and review asset inventories and software license compliance.
  
• Manage 24/7 operations.

BENEFITS:

Members of CJ Digital Design enjoy one of the best benefit packages in the industry.

• Medical/Dental Insurance
• Company matched 401(k)
• Paid Sick/Personal/Vacation days
• Paid Holidays
• Incentives and Bonuses
• Pre-Paid Legal Benefits 
And much more!
• Earn 55k to 90k!
• Develop Long-term Client Relationships
• Must be Fast-paced, Creative, Determined
• Effective Communicator & Computer Skills

QUALIFICATIONS:

Knowledge of Wintel server hardware, software and peripheral equipment; Microsoft operating systems including Windows NT, 200x, XP; Microsoft Terminal services, and Citrix; Microsoft IIS, Exchange 5.5, 200x; familiarity with network telecommunications. Strong understanding of security/vulnerability assessment and mitigation.

· Technical knowledge of business processes, computer software and hardware application techniques and recent developments in information systems applications and equipment.

• Experience with systems development, project management and package/technology selection/implementation methodology, with expert knowledge of Windows Server and OS’s (Multiple versions including Active Directory) and Linux experience a plus.
  
• A strong understanding of Clustering and Load Balancing Technologies for file system and application tiers and strong skill sets in DNS, LDAP, SAN, Monitoring tools, Shared storage, and Application Servers.
  
• The ability to manage code promotions and source code control systems.
  
• Experience with a wide range of Technologies spanning; Relational Databases, Networks, OSs, Security, Testing tools, web based technologies and TCP/IP protocols and extensive experience troubleshooting and diagnosing system or network issues.
  
• The ability to complete multiple concurrent tasks in a fast paced environment under tight deadlines.
  
• An assertive and outgoing personality with creativity and the ability to think out of the box.
  
• A “ hands on” work philosophy.

MINIMUM EDUCATION LEVEL:  

• A Bachelor’s degree or equivalent experience in computer science, engineering or other related discipline and at least 8 years of infrastructure, service and operations management experience, with a minimum of 5 years previous supervisory experience managing the IT function.
  
• MCSE & CCNA preferred.